Will Sansbury

From deep within Big Blue comes CoScripter is an interesting Firefox plugin that can be used to automatically generate textual procedures for tasks that are completed on the Web (such as requesting paying a credit card bill or tracking a UPS package). The plugin records the steps required to complete a process as human-readable text, [...]

SmartTop is a script I put together to address a need of a user on the AuthorIT users list. Debi wanted to place at the bottom of each page in her xHTML help a link that would scroll the frame back to the top of the page. She did not, however, want the link to [...]

I’ve been branching out into more and more marketing writing lately, specifically in the form of white papers.
Michael Stelzner’s book Writing White Papers: How to Capture Readers and Keep Them Engaged has been an invaluable resource to me. I purchased it in ebook form, and the printouts are already thorougly dog-earred and beginning to tatter [...]

I’m blogging from my googletalk account right now.

I recently sat on a panel of professionals with English and communications degrees at one of Augusta State University’s Career Spotlight forums. The panel was comprised of a magazine editor, a newspaper reporter turned layout designer, a corporate trainer, and me representing technical writing.
The students who attended our session were most interested in what they [...]

Since we adopted AuthorIT as our HAT a few months back, everyone has been impressed with how it has changed our department’s workflow. The only real holdouts have been the installs developers, who think that anything that isn’t stored in Microsoft Visual SourceSafe is completely devoid of value.
So, to keep from having to deal [...]