Tough Love for Leaders

Tough Love for Leaders

Leaders, it’s time for some tough love: accountability, communication, and respect are not just expectations for others, but for you, too.


Will Sansbury
Will Sansbury
Tough Love for Leaders

Leaders, it’s time for some rapid-fire tough love.

  • You CAN end meetings on time. Like I tell my teenager, if your curfew is midnight, aim to be home by 11:50 PM, and you’ll make it.
  • Running late? Let someone know. It takes 10 seconds to drop a quick Teams or Slack message to the organizer. There’s no excuse for leaving people guessing.
  • The rules apply to you, too. If you didn’t book your favorite conference room, don’t abuse your power by kicking out someone who did.
  • Accountability is a two-way street. You can’t hold people accountable effectively unless you’re open to being held accountable yourself. (It’s almost—ALMOST—like accountability is defined by personal responsibility meeting mutual respect…)
  • People can’t read minds. If you have an expectation, voice it. Even better, write it down and confirm everyone’s on the same page.
  • People don’t know what you know unless you tell them. I’ve seen many leaders in my career who believe a problem is solved because they made a decision. But a decision is not a decision until it’s communicated. If you’re frustrated that people aren’t aligning to a decision they don’t know you made, where does the fault lie?
  • Your position in the company does not exempt you from being courteous. While some have less authority than you do, everyone is worthy of respect.

(And for those who have worked for me and seen me violate every one of these statements… I’m sorry. I am a work in progress.)

Cover photo by Sarah Wolfe on Unsplash

Comments

Related Articles

Leadership

Leadership and Manure

Here’s a random story and thought from my drive into the office today, likely sparked from my current audio book, Humanocracy: Creating Organizations as Amazing as the...

Posted on by Will Sansbury
Leadership

Pee, Poo, and Unintended Consequences

My three-and-a-half-year-old son, Evan, has decided that he’s just not that interested in getting out of diapers. He’s our last, and we’re ready to stop funding Pampers, so we’ve...

Posted on by Will Sansbury