Will Sansbury

WILL SANSBURY

People-focused Leadership for Product Management and Design

Will Sansbury is an experienced product leader who loves helping teams create products that matter. He is all about putting human beings first, building supportive team cultures, and sharing what he’s learned along the way.

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Letting Go of “Release”
Product Management

Letting Go of “Release”

In the modern world of continuous delivery, "releases" are no longer the important mega-event they once were. So why are we still planning everything around them?

Posted on July 2, 2025 by Will Sansbury

When “Doing” Matters More Than “Done”
Creativity

When “Doing” Matters More Than “Done”

In the fervor around artificial intelligence, it's important that we remember that creativity and innovation is about far more than completing tasks.

Posted on May 30, 2025 by Will Sansbury

Reminder: Change Requires People
Leadership

Reminder: Change Requires People

My friend Rodger Otero reminds us that lasting and meaningful change is about cultivation, not revolution.

Posted on May 29, 2025 by Will Sansbury

Being “Right” is Wrong
Strategy

Being “Right” is Wrong

The need to be "right" can stop you from being effective.

Posted on May 16, 2025 by Will Sansbury

Rams’ 10 Principles for Good Design
Quotables

Rams’ 10 Principles for Good Design

First articulated by iconic industrial designer Dieter Rams in the 1980s, these principles are timeless and universal.

Posted on May 5, 2025 by Will Sansbury

On Misanthropy
Self-Management

On Misanthropy

There is nothing noble about not caring.

Posted on May 5, 2025 by Will Sansbury

R. Buckminster Fuller on Making Change
Quotables

R. Buckminster Fuller on Making Change

You never change anything by fighting it; you change things by making them obsolete through superior technology. Telstar replaced five hundred tons of transoceanic cable. It used...

Posted on April 14, 2025 by Will Sansbury

Facing Uncertainty
Self-Management

Facing Uncertainty

With change of any significance comes uncertainty. Uncertainty is never fun, but it doesn't have to be crippling.

Posted on April 8, 2025 by Will Sansbury

Inclusion Alone Won’t Lead to Diversity
Leadership

Inclusion Alone Won’t Lead to Diversity

Modern politics tells us to forget diversity and focus exclusively on inclusion, but fixating on inclusion without first addressing underrepresentation actually leads to less inclusive workplaces.

Posted on February 27, 2025 by Will Sansbury

Innovating in Public
Making Great Products

Innovating in Public

When we needed to demonstrate that our century-old company was still innovating, I quipped that we could just show people by building a product in real time at our customer conference like some technological zoo exhibit. Nobody seemed to realize I was joking.

Posted on February 14, 2025 by Will Sansbury

Protect Your Margins
Self-Management

Protect Your Margins

In the chaos of early adulthood, a friend's wise word—protect your margins—became my secret to finding peace amidst the overwhelm.

Posted on February 13, 2025 by Will Sansbury

“Be quick, but don’t hurry.” —John Wooden
Productivity

“Be quick, but don’t hurry.” —John Wooden

In the pursuit of speed, many organizations stumble—not from a lack of effort, but from the pressure to rush.

Posted on February 11, 2025 by Will Sansbury

Dare to Begin
Creativity

Dare to Begin

Returning to my writing roots revealed a truth: the journey of creation starts with a single, imperfect step—daring to make a mark on the blank page.

Posted on February 5, 2025 by Will Sansbury

Recommitting to Humane Leadership
Justice

Recommitting to Humane Leadership

After decades in tech, exhaustion and escapist fantasies set in—but despite the challenges, my career has always been about one thing: people. As diversity, equity and inclusion come under assault, I continue to fight for people.

Posted on January 13, 2025 by Will Sansbury

Tough Love for Leaders
Leadership

Tough Love for Leaders

Leaders, it’s time for some tough love: accountability, communication, and respect are not just expectations for others, but for you, too.

Posted on October 17, 2024 by Will Sansbury

On Hiring Well
Managing People

On Hiring Well

Effective hiring goes beyond filling positions; it's about building relationships and ensuring a positive experience for every candidate.

Posted on October 14, 2024 by Will Sansbury

Mistaking Charismatic Laborers for True Leaders
Leadership

Mistaking Charismatic Laborers for True Leaders

Charismatic laborers may save the day, but true leaders build a future. Sustainable progress thrives not on heroics, but on empowering teams and creating lasting systems.

Posted on September 25, 2024 by Will Sansbury

What Does it Mean to be a Manager in Agile?
Managing People

What Does it Mean to be a Manager in Agile?

A framework I created to explain how managers still have a huge role to play in coaching Agile teams' performance

Posted on August 27, 2024 by Will Sansbury

Leadership and Manure
Leadership

Leadership and Manure

Just as a successful garden requires preparation and the right conditions to thrive, true leadership is about cultivating an environment where innovation and growth can flourish.

Posted on August 8, 2024 by Will Sansbury

The Problem with the Telephone Game
Communication

The Problem with the Telephone Game

Cascading communication is like a flawed game of telephone: everybody hears a message, but did they hear the right message?

Posted on July 25, 2024 by Will Sansbury

Putting Down the Whack-A-Mole Mallet
Self-Management

Putting Down the Whack-A-Mole Mallet

Great leaders don’t just react to exceptions—they redesign systems to prevent them. Progress comes from refining workflows, not just playing whack-a-mole with disruptions.

Posted on July 2, 2024 by Will Sansbury

Acknowledging Power Distance
Leadership

Acknowledging Power Distance

Authentic leadership isn’t just about being genuine—it’s about being humane. Leaders must balance their authority with empathy, bridging the gap between their humanity and the power they hold.

Posted on June 17, 2024 by Will Sansbury

In Case of Bad Days
Self-Management

In Case of Bad Days

Save those encouraging notes and emails in a 'For Bad Days' folder. When imposter syndrome hits, pull it out and let those kind words remind you that you are great at what you do.

Posted on June 10, 2024 by Will Sansbury

Nobody Will Protect Your Focus For You
Productivity

Nobody Will Protect Your Focus For You

How I've learned to protect time for deep thinking and doing

Posted on June 5, 2024 by Will Sansbury

If You Want to Build a Ship…
Managing People

If You Want to Build a Ship…

Many leaders view their job as creating thrust behind the organization (read: "sense of urgency"). I don't see it that way.

Posted on April 10, 2024 by Will Sansbury

View Latest Posts
Letting Go of “Release”
Product Management

Letting Go of “Release”

In the modern world of continuous delivery, "releases" are no longer the important mega-event they once were. So why are we still planning everything around them?


Will Sansbury
Will Sansbury
Letting Go of “Release”
Posted on July 2, 2025 by Will Sansbury

When I began my career in the early 2000s, I worked on software that was sold in a box on a shelf at Best Buy. Shipping was an extraordinary event, so release plans and release candidates and gold CD-ROMs were extremely important and necessary. NOTHING mattered more than the release. (I still have and cherish celebratory first-run presses of WS_FTP CD-ROMs from releases I worked on.)

Today, the concept of a “release” as a planning unit is a problematic anachronism. It is misaligned with how high-performing teams actually deliver value.

A release is not a goal. It’s a logistical event. Planning around it encourages teams to focus on what can be shipped, not what should be solved. It turns roadmaps into delivery schedules instead of strategic tools. Teams ask, “What can we fit into the next release?” when the better question is, “What’s the next most valuable thing we can deliver?”

With continuous integration and continuous delivery, the infrastructure exists to ship value as soon as it will help your customers. You don’t have to wait for the release (and doing so is the definition of waste). In the modern world, releasing is a non-event.

Yet many teams (and work management tools) still plan like they’re pressing a once-a-year gold copy CD-ROM. This encourages feature-stuffing, scope creep, and last-minute heroics—all in service of an arbitrary deadline that ultimately serves only to delay the delivery of value to customers.

Worse, it distorts incentives. Teams start optimizing for the release itself—what fits, what’s ready, what looks good in a demo—rather than for learning, iteration, and user impact. It’s a mindset that prioritizes ceremony over agility.

For the love of all that’s holy, please stop planning around releases. Plan around the outcomes you want to deliver. Define success by the problems you solve, not the features you ship.

Let releases be a side effect of delivering value, not the organizing principle of your work.


If you’re stuck in an environment where breaking out of output-focus seems impossible, Melissa Perri has your back with her excellent book Escaping the Build Trap: How Effective Product Management Creates Real Value (Bookshop.org link).

Will Sansbury
Will Sansbury
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Product Management

What Does it Mean to be a Manager in Agile?

There’s a common misconception that Scrum and Agile practices eliminate the need for leadership. If Scrum teams are self-organizing, then leaders and managers are obsolete, right?...

Posted on July 2, 2025 by Will Sansbury